Collision repair shops see undervalued insurance settlements daily. Learn how Vehicle Value Analysis (VVA) provides market-based reports to support fair total loss, repairable, and diminished value claims.
Get evidence to increase your payout
Collision repair shops see it every day: a vehicle is declared a total loss or repaired flawlessly, only for the customer to receive a settlement that doesn’t reflect what the car is actually worth. Most drivers assume the insurance company’s Actual Cash Value (ACV) settlement offer represents true market value, but repairers know the truth — insurer valuations frequently rely on flawed or mismatched comparable vehicles, out-of-market ZIP codes, condition adjustments that don’t reflect reality and formulas designed to control claim costs, not maximize indemnification. The result is underpaid claims.
Vehicle Value Experts is excited to announce the launch of Vehicle Value Analysis (VVA), offering comprehensive market value reports that help collision repair facilities demonstrate undervaluation to consumers and guide them toward proper indemnification.
“Our VVA Valuation Tools give collision repairers clear documentation when an insurance settlement doesn’t reflect the vehicle’s true market value,” says Russ Parsons, president of Vehicle Value Experts. “It’s about bringing transparency to the conversation and helping ensure the final settlement reflects the vehicle’s true value.”
In today’s collision repair environment, shops are doing more than repairing vehicles — they are helping customers navigate one of the most confusing parts of an accident: the insurance settlement. Each year, more than 13 million collision claims are filed in the United States, and approximately 20% are declared total losses.
When insurer valuations miss the mark, the financial impact on the vehicle owner can be significant. Historically, proving under-indemnification required hiring an independent appraisal and invoking the Right to Appraisal — a route that can be effective, but costly and slow.
Key industry outcomes cited in the release include:
For collision repair shops, the valuation gap affects repair decisions, customer satisfaction and trust. But hiring an appraiser can cost hundreds of dollars.
VVA’s professional-grade valuation products provide a low-cost method of determining a vehicle’s true market value, giving shops a structured way to support customers without taking on the burden of arguing the claim.
These products have changed the game for Auto Claims Specialists, a Texas-based public insurance adjuster firm licensed in multiple states. Robert McDorman explains that before VVA, clients were typically referred to independent appraisers whose certified ACV reports could cost $800–$900. Now, customers can access a Gold Report for $49.95 to evaluate true market value, and use the documentation to determine whether invoking the Right to Appraisal is worthwhile.
VVA also provides a tool for shops to support diminished value conversations with customers. Even when repairs are performed perfectly, a vehicle may still suffer inherent diminished value because it now carries an accident history.
VVA’s Inherent Diminished Value Report:
This gives shops a way to educate customers about post-repair market impact without becoming involved in insurance disputes.
Don’t let customers settle for less. Often a professional valuation report alone is enough to reopen negotiations. When it’s not, customers can decide whether further action — such as invoking their Right to Appraisal — is justified.
Vehicle Value Analysis offers a full suite of Valuation Tools. Shops can start exploring with the Silver Report — free for a limited time.
Vehicle Value Analysis (VVA) provides an accurate vehicle valuation based on realmarket sales within minutes, offering transparent documentation that can be utilized in negotiations when selling a vehicle or during the insurance claims process following an accident. VVA specializes in providing valuation solutions for anyone who might need them – vehicle owners interested in knowing the true value of their vehicle, repair shops seeking to help their customers and fleet companies as well as attorneys representing vehicle owners and automotive lienholders, ensuring that every client receives accurate and complete compensation. VVA is an affiliate of Vehicle Value Experts.
Email: support@vehiclevalueanalysis.com
Phone: 817-898-8358
Tollfree: 800-869-2974
Website: vehiclevalueanalysis.com
Founded in 2017, Vehicle Value Experts is an automotive appraisal firm providing analytical, sophisticated, state-of-the-art, comprehensive, accurate, unbiased, and up-to-date data and information that all parties can rely upon as both factual and objective. Serving clients that require vehicle valuations for legal, lender, insurance and personal purposes, Vehicle Value Experts arms customers with the information and confidence needed to make informed decisions and safeguard their financial interests.
Email: appraisals@vehiclevalueexperts.com
Phone: 817-898-8227
Tollfree: 844-305-5030
Website: vehiclevalueexperts.com
